We've seen a trend across America in healthcare:  Poor outcomes and poor accountability.  Not that it is their leaders' fault, per se.  Most leaders in most hospitals have come up through the ranks with little mentoring, coaching, or leadership development.  Frankly, most simply don't know how to hold accountability in a fair and just environment that is not dependent on preferential treatment and favoritism.  And worst yet, they don't know the basics of hospital finance, HR law, or solid management principles.  Hand in hand with this are the inevitable poor patient outcomes, poor clinical care, and poor patient experiences.  

 

This is where we come in. We begin with assessing the people from the executive offices to the frontline.  We actively ferret out the how and the why in order to understand your processes and directions.  We design a plan to motivate, communicate, and inspire your staff (beginning with the C-suite) and outline what needs to happen in order for the facility to move in the right direction.  Most importantly, we execute the plan, teaching your leaders and managers along the way.